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SKILL ACQUISITION

Increasing the acquisition and application of skills like sales or customer care requires not only access to effective techniques, but also to a system that will get people to adopt and apply those skills in a lasting way. Many traditional training systems provide excellent tools and best practices but they often need to be combined with an acquisition system to overcome the common low transference to practice. Studies show that without such a system, most training fades away within 6 weeks (John T. Wixted and Ebbe B. Ebbesen, 1991). Thanks to new science, KCI developed a proprietary system that gives your team access to the lasting acquisition of new skills and habits.

Some KCI results:

• Increasing the number of applicable ideas of the R&D department in a Fortune 500 corporation
•Transforming the way  managers use review and evaluation processes to increase productivity and performances in measurable ways
• Reducing the number of complaints and increasing patient satisfaction
• Increasing sales by removing fear of rejection and increasing effective listening

We invite you to explore a new system that in combination with the knowledge and methods you are currently using, will transfer skills into application.

MORE ABOUT KCI SKILL ACQUISITION RESULTS