Do We Need a New Definition for Resistance?

I have been struggling with defining what resistance is lately, and I agree we need new terms for the resistance itself and for the response people have to their own resistance.

The easiest way for me to think of resistance is in terms of physics, to think of friction. Resistance, especially when it comes to change, [...]

Why Do We Accept the Idea That You Can't Change People Who Don't Want to Change?

We are never going to always be able to change people who don’t want to change. Thankfully, or hopefully, in a business environment, people will always have the choice not to cooperate. We morally oppose the idea of changing people who don’t want to change. But there are many situations in which doing our damnedest to change people who don’t [...]

Coaching: Can You Change Someone Who Does Not Want to Change? Part II

We consider the statement “you can’t change people who don’t want to change” a truism.

When I started facilitating change, if someone needed to transform it was believed that it was the change agent’s job to give direction and insight, but it was the client’s job to implement or acquire the change. Developments in neuroscience make [...]

Coaching: Can You Change Someone Who Does Not Want to Change? Part I

Coaching is about facilitating positive change. What if your client does not want to change? How can you challenge them to change? What are some best practices to encourage changes in your clients or employees who resist change?

If you are like me, here are some strategies you probably used:

Motivate these people to care more about [...]

Why Neuroscience in the Workplace?

We live in an exciting age. Until about ten years ago, scientists didn’t have the conditions and equipment needed in order to study the complexity of systems in the brain related to change. In recent years, brain science advanced at an exponential rate. After getting a widespread foothold in areas like emotional and physical recovery [...]

Awareness vs. Implementation: New Organizational Culture

“Customer care is still interpreted differently by each and every person you talk to, but I strongly believe it holds the key for our success, not just in sales but in innovation and market leadership…We have a great team, resources, and the support of our CEO but the biggest challenge remains dissemination, integrating this new approach on the [...]

The Science of Integration Part II

What makes physics or medicine more of a science than integration of change?

Hoping that facilitating change will ever be as predictable as the results of scientific manipulations in sciences such as physics is probably a long shot, and likely not necessarily an exciting thought. But getting integration efforts to meet scientific standards of sciences like [...]

What an 8-Year-Old Can Teach You About Getting People to Changee to change

Let’s face it, unless people you manage perform their job perfectly and unless they are excellent changers (that accounts for 10% of the population btw), you are likely to need to guide those people to change. Why? Because unless people know how to change, they are not able to make the specific adjustments you need [...]

When Your Organization is Undergoing M&A, Do You Think About Cultural Integration?

“Ask any executive or manager if they’ve seen a project, acquisition, startup, etc. come crashing down (or at least significantly underperform) because of people or culture issues. Their answer undoubtedly is , “Absolutely! I see it all the time.” You would think more attention would be paid [...]

Why You Need to Fully Understand Choice-in-Action if You Hope to Succeed at Anything

At the moment, success rates of change efforts, big and small, are probably not far off from what random success rates would be without any expert change agents leading the way. Sure, there are change agents that do better than others, but with 70%  failure rates for major changes and 90% of people admitting they [...]