We consider the statement “you can’t change people who don’t want to change” a truism.
When I started facilitating change, if someone needed to transform it was believed that it was the change agent’s job to give direction and insight, but it was the client’s job to implement or acquire the change. Developments in neuroscience make [...]
It is not surprising that organizations are continuously trying to find clear solutions to better engage and retain their best employees because turnover and disengagement are extraordinarily expensive. According to a Watson Wyatt study, a one standard deviation improvement in engagement is associated with a 1.9 increase in revenue per employee: “To put this in perspective, [...]