How Unlearning Gets Change Stuck

Unlearning is a specific process with stages and obstacles between stages. Knowing how to guide people to overcome these obstacles and completing the process leads to lasting change acquisition….This is important because if the people we train and support do not know how to go through the Unlearning process themselves, they will need support if they are [...]

How to Identify Difficult Change?

Change efforts sometimes run into complicated obstacles. Correctly identifying a change effort as difficult or non-difficult allows you to select the right model. This way, when you step into difficult change you are taking the right steps from the start.

We shouldn’t underestimate how valuable mastery of change facilitation know-how is to the success of difficult change efforts [...]

Coaching: Can You Change Someone Who Does Not Want to Change? Part I

Coaching is about facilitating positive change. What if your client does not want to change? How can you challenge them to change? What are some best practices to encourage changes in your clients or employees who resist change?

If you are like me, here are some strategies you probably used:

Motivate these people to care more about [...]

Leadership: Which Team Did You Inherit and How Do You Get It to Work For You?

I saw this for the first time when I was a consultant in the military: sergeants who have seen many officers come and go, welcome a new officer with some degree of apathy. They don’t really bother to listen to the type of changes the officer requests and they are probably thinking, “We’ve been here [...]

How to Avoid the Price of “I wish I Had Known He Felt That Way.”

It is not surprising that organizations are continuously trying to find clear solutions to better engage and retain their best employees because  turnover and disengagement are extraordinarily expensive. According to a Watson Wyatt study, a one standard deviation improvement in engagement is associated with a 1.9 increase in revenue per employee: “To put this in perspective, [...]

Why Neuroscience in the Workplace?

We live in an exciting age. Until about ten years ago, scientists didn’t have the conditions and equipment needed in order to study the complexity of systems in the brain related to change. In recent years, brain science advanced at an exponential rate. After getting a widespread foothold in areas like emotional and physical recovery [...]

The Science of Integration Part I

What do cultural integration, change application and execution of skill acquisition all have in common?

The critical step before results: Integration is perhaps the most important stage of any change effort. A post-merger integration study by Merrill Corporation in 2009 reveals that 66% of leaders start addressing post-merger integration issues early on in the M&A process. [...]

Procrastination: Common Causes and Remedies

Procrastination, common causes and [...]

The Antidote to Dealing With an Asshole Boss

The topic of changing people who don’t want to change has always fascinated me. I think, to a great degree, this fascination was nurtured by success.

We all know the truism. If you ask most people if you can change people who don’t want to change, they’ll probably say ‘no.’ But what if you can change [...]

How Can We Align Execution With the Business?

Over the years I have run into several excellent articles about how to align execution with business goals. You set goals, you set a strategy that is an initial road map to the goals, and if people follow the map and apply needed mid-course corrections, the assumption is you’ll reach your [...]