Coaching: Can You Change Someone Who Does Not Want to Change? Part II

We consider the statement “you can’t change people who don’t want to change” a truism.

When I started facilitating change, if someone needed to transform it was believed that it was the change agent’s job to give direction and insight, but it was the client’s job to implement or acquire the change. Developments in neuroscience make [...]

Coaching: Can You Change Someone Who Does Not Want to Change? Part I

Coaching is about facilitating positive change. What if your client does not want to change? How can you challenge them to change? What are some best practices to encourage changes in your clients or employees who resist change?

If you are like me, here are some strategies you probably used:

Motivate these people to care more about [...]

How to Avoid the Price of “I wish I Had Known He Felt That Way.”

It is not surprising that organizations are continuously trying to find clear solutions to better engage and retain their best employees because  turnover and disengagement are extraordinarily expensive. According to a Watson Wyatt study, a one standard deviation improvement in engagement is associated with a 1.9 increase in revenue per employee: “To put this in perspective, [...]

As a Leader Who is a Change Agent, Which Kind of People Do You Pick For Your Team?

Whether they know it or not, leaders in organizations are often change agents. Most experts will probably agree that a CEO’s role is to set strategy and vision as well as build a culture that will optimize the organization’s productivity. The CEO ultimately sets the direction,  responding to changes in the market and, as result, [...]

Effective Strategies as Internal Simulators

Liz felt held back for the past three years. In her role as Director of HR and Operations in a large agricultural company, she had been tracking productivity for a while and saw how the growth in sales had slowed down over the last few years. “Our CEO has been in the company for [...]

Why Should Experts Guide Managers to Facilitate Change Themselves?

John, a Deputy Director General in a large hospital, found the productivity of Lisa’s team to be a problem because it was draining his time and energy. Lisa was responsible for a team who provided many valuable services to the hospital’s doctors and patients. John believed the team wasn’t made up of the right individuals [...]

Can People's Personality Change?

Janet inherited her team from a previous director who managed the department for over ten years. As a director, she had the expectation that she would invest her time in promoting the department and in strategic issues, but instead she felt she was drawn into the nitty-gritty of production. “My team is downright lazy. I [...]

Empowering HR to Do the Impossible

Michael Cushman, President, to present at COSHRM 2011

Overcoming high resistance and changing difficult people are nearly impossible, but the combination of three new “people-developing” technologies enables HR leaders to do amazing transformations, quickly, precisely and reliably.

Join the 2011 SHRM Colorado State Conference (COSHRM) for Revolutionary HR Human Capital in the New Economy Sept. [...]

Giving Organizations Access to Their Potential

“The most important thing right now is to redefine roles in a way that serves our sales efforts. I can understand the need to be involved as an owner…we need to serve the business with our strengths and that starts with looking at things soberly.” (COO, manufacturing industry)

Bill has been with the company for over [...]

People Who Do Not Want to Change are Blocking Your Organization From Growing

“Probably the most important thing for us right now is alignment and structure. Growing successfully beyond a start-up requires us to align the functions of different departments under a clear vision. Most of our team is accustomed to responding moment by moment, so we are not focused in our efforts. In my opinion we [...]