If There is a Problem With an Internal Process it is NEVER the Fault of the Human Capital, It is Always Something in the Delivery Model

I can’t tell you how often I hear the above claim. For the last twenty years this notion, that systems and processes are responsible for the success or failure of business, has been one of the foundations of organizational development.

If you want to successfully manage a team, make sure your structure, procedures and systems are [...]

The Science of Integration Part II

What makes physics or medicine more of a science than integration of change?

Hoping that facilitating change will ever be as predictable as the results of scientific manipulations in sciences such as physics is probably a long shot, and likely not necessarily an exciting thought. But getting integration efforts to meet scientific standards of sciences like [...]

When Your Organization is Undergoing M&A, Do You Think About Cultural Integration?

“Ask any executive or manager if they’ve seen a project, acquisition, startup, etc. come crashing down (or at least significantly underperform) because of people or culture issues. Their answer undoubtedly is , “Absolutely! I see it all the time.” You would think more attention would be paid [...]

The Implementation Challenge: Strategic Leadership

In 2008, three experts, H. Jorgensen, L. Owen, and A. Neus published a study called Making Change Work. They presented the concern of many CEOs regarding the successful completion of change efforts and projects and found  that the “disparity between expecting change and being able to manage it” does not “hinge primarily [...]

The Birth of Something New

People are not perfect and probably the only perfection we should strive for should be a healthy balance anyway. But achieving balance often requires having a certain level of stability; a privilege most teams in our modern age do not have. Most teams cannot find healthy balances because hardly anyone gets to do the same [...]

Can People's Personality Change?

Janet inherited her team from a previous director who managed the department for over ten years. As a director, she had the expectation that she would invest her time in promoting the department and in strategic issues, but instead she felt she was drawn into the nitty-gritty of production. “My team is downright lazy. I [...]

How Do You Define Your Team's Potential?

“The next few weeks are going to be difficult, but now that we are past the most difficult part of the merger we will be able to work through anything that is getting in our way.”

The words still echoed in Steve’s head. Last week he finalized his team. He knew letting go of people [...]