Coaching: Can You Change Someone Who Does Not Want to Change? Part I

Coaching is about facilitating positive change. What if your client does not want to change? How can you challenge them to change? What are some best practices to encourage changes in your clients or employees who resist change?

If you are like me, here are some strategies you probably used:

Motivate these people to care more about [...]

What an 8-Year-Old Can Teach You About Getting People to Changee to change

Let’s face it, unless people you manage perform their job perfectly and unless they are excellent changers (that accounts for 10% of the population btw), you are likely to need to guide those people to change. Why? Because unless people know how to change, they are not able to make the specific adjustments you need [...]

The Implementation Challenge: Strategic Leadership

In 2008, three experts, H. Jorgensen, L. Owen, and A. Neus published a study called Making Change Work. They presented the concern of many CEOs regarding the successful completion of change efforts and projects and found  that the “disparity between expecting change and being able to manage it” does not “hinge primarily [...]

How Can We Align Execution With the Business?

Over the years I have run into several excellent articles about how to align execution with business goals. You set goals, you set a strategy that is an initial road map to the goals, and if people follow the map and apply needed mid-course corrections, the assumption is you’ll reach your [...]

Change Systems Are Less Effective Because They Don't Follow Brain Rules

Research shows that very high percentages of change efforts fail. 70% of mergers and acquisitions lose shareholder value (KPMG Global Survey, A New Dawn: Good Deals in Challenging Times, May 2011). 68% of IT projects fail (Standish Group report, CHAOS Summary, April 2009). Most training fades away within 6 weeks ( John T. Wixted [...]

The Great Importance of the Perception of Change

Achieving desired outcomes depends on the ability of teams to make needed adjustments to the way the team learns, plans, interacts and executes. If your team is trying to increase sales, for example, people will need to make minor or bigger adjustments to one of the above. If your goal is to increase innovation, people [...]

Brain Science and Changing People

Most people assume that executives can go to a presentation or be exposed to models, and if they understand those models, the logic and reasoning, they will be able to apply the needed changes.

Brain science says otherwise.

In the last ten years neuroscientists discovered that there are two very different systems in the brain: one for [...]

Why Should Experts Guide Managers to Facilitate Change Themselves?

John, a Deputy Director General in a large hospital, found the productivity of Lisa’s team to be a problem because it was draining his time and energy. Lisa was responsible for a team who provided many valuable services to the hospital’s doctors and patients. John believed the team wasn’t made up of the right individuals [...]

Accelerating the Acquisition of Skills

We tend to think of people who do not want to change as specific difficult individuals who block a team’s ability to optimize its potential, but in fact, in most organizations, 90% of the people in those organizations should be included in this category.

“The new team leader is phenomenal. Her energy and incentives have made [...]

Which Do You Prefer: Questions or Answers?

As a manager, when would you prefer to ask a question and when would you prefer to give answers?

Can you think of an example or a situation in which someone you know gave an answer when they should have been asking questions or vise versa?

The brain responds differently to questions and to answers. Questions [...]