Why Do We Accept the Idea That You Can't Change People Who Don't Want to Change?

We are never going to always be able to change people who don’t want to change. Thankfully, or hopefully, in a business environment, people will always have the choice not to cooperate. We morally oppose the idea of changing people who don’t want to change. But there are many situations in which doing our damnedest to change people who don’t [...]

Coaching: Can You Change Someone Who Does Not Want to Change? Part I

Coaching is about facilitating positive change. What if your client does not want to change? How can you challenge them to change? What are some best practices to encourage changes in your clients or employees who resist change?

If you are like me, here are some strategies you probably used:

Motivate these people to care more about [...]

What if Your Boss is the Problem?

It is not uncommon that the head of the organization needs to change in order for the organization to reach it’s full potential. While the defining the problem is typically far more complex than pinpointing the influence of one individual, one individual can certainly be the key for success.

What happens when your boss  doesn’t recognize [...]

How to Avoid the Price of “I wish I Had Known He Felt That Way.”

It is not surprising that organizations are continuously trying to find clear solutions to better engage and retain their best employees because  turnover and disengagement are extraordinarily expensive. According to a Watson Wyatt study, a one standard deviation improvement in engagement is associated with a 1.9 increase in revenue per employee: “To put this in perspective, [...]

Why Neuroscience in the Workplace?

We live in an exciting age. Until about ten years ago, scientists didn’t have the conditions and equipment needed in order to study the complexity of systems in the brain related to change. In recent years, brain science advanced at an exponential rate. After getting a widespread foothold in areas like emotional and physical recovery [...]

Awareness vs. Implementation: New Organizational Culture

“Customer care is still interpreted differently by each and every person you talk to, but I strongly believe it holds the key for our success, not just in sales but in innovation and market leadership…We have a great team, resources, and the support of our CEO but the biggest challenge remains dissemination, integrating this new approach on the [...]

If There is a Problem With an Internal Process it is NEVER the Fault of the Human Capital, It is Always Something in the Delivery Model

I can’t tell you how often I hear the above claim. For the last twenty years this notion, that systems and processes are responsible for the success or failure of business, has been one of the foundations of organizational development.

If you want to successfully manage a team, make sure your structure, procedures and systems are [...]

When Your Organization is Undergoing M&A, Do You Think About Cultural Integration?

“Ask any executive or manager if they’ve seen a project, acquisition, startup, etc. come crashing down (or at least significantly underperform) because of people or culture issues. Their answer undoubtedly is , “Absolutely! I see it all the time.” You would think more attention would be paid [...]

The Lie of Most Leadership Books

In an article with the above title, published on CBS MoneyWatch, Dave Logan outlines the confusing platform set by most leadership books. The three most problematic leadership books, according to Logan, are religious leadership and self help leadership books. Logan’s main claim is that “leadership, like most fields, is made richer [...]

Change Systems Are Less Effective Because They Don't Follow Brain Rules

Research shows that very high percentages of change efforts fail. 70% of mergers and acquisitions lose shareholder value (KPMG Global Survey, A New Dawn: Good Deals in Challenging Times, May 2011). 68% of IT projects fail (Standish Group report, CHAOS Summary, April 2009). Most training fades away within 6 weeks ( John T. Wixted [...]