If There is a Problem With an Internal Process it is NEVER the Fault of the Human Capital, It is Always Something in the Delivery Model

I can’t tell you how often I hear the above claim. For the last twenty years this notion, that systems and processes are responsible for the success or failure of business, has been one of the foundations of organizational development.

If you want to successfully manage a team, make sure your structure, procedures and systems are [...]

What an 8-Year-Old Can Teach You About Getting People to Changee to change

Let’s face it, unless people you manage perform their job perfectly and unless they are excellent changers (that accounts for 10% of the population btw), you are likely to need to guide those people to change. Why? Because unless people know how to change, they are not able to make the specific adjustments you need [...]

When Your Organization is Undergoing M&A, Do You Think About Cultural Integration?

“Ask any executive or manager if they’ve seen a project, acquisition, startup, etc. come crashing down (or at least significantly underperform) because of people or culture issues. Their answer undoubtedly is , “Absolutely! I see it all the time.” You would think more attention would be paid [...]

Procrastination: Common Causes and Remedies

Procrastination, common causes and [...]

Why You Need to Fully Understand Choice-in-Action if You Hope to Succeed at Anything

At the moment, success rates of change efforts, big and small, are probably not far off from what random success rates would be without any expert change agents leading the way. Sure, there are change agents that do better than others, but with 70%  failure rates for major changes and 90% of people admitting they [...]

The Implementation Challenge: Strategic Leadership

In 2008, three experts, H. Jorgensen, L. Owen, and A. Neus published a study called Making Change Work. They presented the concern of many CEOs regarding the successful completion of change efforts and projects and found  that the “disparity between expecting change and being able to manage it” does not “hinge primarily [...]

Why Do Leaders Fail?

In 1997 J. Kouzes and B. Posner wrote an excellent book about what employees need in order to follow leaders. The book, The Leadership Challenge, covers the employee perspective. Recently, Right Management (part of ManPowerGroup) conducted a study to get the management point of view.

The way leaders see it, they believe their leadership success depends [...]

The Antidote to Dealing With an Asshole Boss

The topic of changing people who don’t want to change has always fascinated me. I think, to a great degree, this fascination was nurtured by success.

We all know the truism. If you ask most people if you can change people who don’t want to change, they’ll probably say ‘no.’ But what if you can change [...]

How Can We Align Execution With the Business?

Over the years I have run into several excellent articles about how to align execution with business goals. You set goals, you set a strategy that is an initial road map to the goals, and if people follow the map and apply needed mid-course corrections, the assumption is you’ll reach your [...]

Metta World Peace - How to Inspire change?

Is raising awareness to an issue a good trigger for inspiring change no matter what attention you draw?

Late in 2011 the NBA player, Ron Artest, changed his name to Metta World Peace. The declared goal was to inspire and bring youth together all around the world. I’m all about world peace. Coming from Israel, [...]